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The Iowa Communications Alliance Technicians, Marketing & Front Office Training Committee 

is finalizing the agenda for the 2017 Combined Conference November 8 & 9 in West Des Moines, Iowa.
The conference will include general sessions and tracks for each personnel type:
 Marketing professionals, front office/customer service reps and technicians. There may also be a few ITC managers in attendance.

The agenda is filling up and we have great speakers and topics including:
• Causalities of Cyberwarfare
• Handling Escalated Customers
• Hosted PBX
• Next Generation PON
• Marketing with Video:  How & Why?
• ACAM Mapping 
and much more. 


We are currently accepting sponsorship registrations.  Click here for more details on sponsoring.  


Attendee registration will be available soon.  


Impact Conference File Library

Item Name Posted By Date Posted
Time Shifted TV Viewing--Jerry Weber PPTX (4.36 MB) Administration 11/15/2016
Energizing Social Media PDF (13.6 MB) Administration 11/15/2016
VP Cybersecurity ICA-FInal.pptx PPTX (11.44 MB) Administration 11/11/2016
ICA IMpact Conf HPBX 11.9.16 Final DE.pptx PPTX (4.47 MB) Administration 11/11/2016
ICA - Impact CPNI 11.09.16 FINAL WH.pptx PPTX (3.41 MB) Administration 11/11/2016
Dealing with Negative People & Difficult Custo.pdf PDF (521.89 KB) Administration 11/11/2016
2016 Impact Conference Brochure PDF (722.09 KB) Administration 11/3/2016
Change Your Point of View--Handout PDF (49.37 KB)  more ] Administration 11/1/2016
VCC Serving Area.pptx PPTX (170.95 KB) Administration 10/31/2016
Top 10 Secrets to Social Media Succes.DarcyMa.ppt PPT (18.29 MB) Administration 10/31/2016
The Big Deal about Big Data 11-16.pdf PDF (4.29 MB) Administration 10/31/2016
OXEN-BasicFreeSecurity.pdf PDF (482.03 KB) Administration 10/31/2016
ICA_WiFi_Presentation_Cronin.pdf PDF (2.29 MB) Administration 10/31/2016
ICA IMPACT Hosted Presentation 2016.pdf PDF (5.05 MB) Administration 10/31/2016
ICA 2015 preso OTDR.pptx PPTX (7.26 MB) Administration 10/31/2016
Ground Audit.pptx PPTX (4.33 MB) Administration 10/31/2016
FIT Basic Jody.ppt PPT (3.27 MB) Administration 10/31/2016
Fiber-Training-Course.pptx PPTX (10.48 MB) Administration 10/31/2016
Fiber Plus OTDR Testing USA Brand Sept 16.pptx PPTX (4.04 MB) Administration 10/31/2016
Competitive Strategy Handout.pptx PPTX (89.61 KB) Administration 10/31/2016
2016 Impact Conference Brochure Final.pdf PDF (721.87 KB) Administration 10/31/2016
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