Wednesday, November 8th

8:30 AM


9:00 AM

Our Permanent Whitewater Work
Dr. Bill Withers

10:30 AM


10:45 AM

Breakout Sessions


11:45 AM


12:30 PM

Breakout Sessions


1:40 PM

Breakout Sessions


2:45 PM


3:00 PM

Breakout Sessions


3:45 PM


4:00 PM

Dry Topics - Wet Bar Roundtables

4:45 PM

Networking Reception


Our Permanent Whitewater Work World 
November 8, 2017 at  9:00 AM

Dr. Bill Withers

This new era of constant and continuous change is what Dr. Withers refers to as our "permanent whitewater world," the "new normal."  Yes, it's important to "keep both oars in the water," but Bill helps you understand more about the human dynamic of adapting to and leading through organizational change, complete with the latest research from Harvard, Stanford, and MIT.


2017 – the Year of Next Generation PON
November 8, 2017 at 10:45 AM

Michael McCalpin, Principal Engineer, Calix

We’ve been talking about it for many years, but it’s now real, 2017 is poised to be the year NG-PON2 will be truly deployed.  Service providers like Verizon and CenturyLink in the US and UCom in Armenia have said they will be deploying NG-PON2 in 2017, so if you want to compete, what do you need to know to deploy NG-PON2 in your network? 

This session will review the latest capabilities of the technology and more importantly the recommended practices for deploying NG-PON2 in your network.  We’ll discuss not only the NG-PON2 technology, but how it will co-exist with your existing fiber based network as well as the unique capabilities of NG-PON2 including wavelength mobility and bonding.  NG-PON2 is truly a technology for the future which enables you to deploy services up to 40G and beyond.

We’ll review the key aspects of delivering services over NG-PON2 including:

  • Technology and co-existence with GPON and other fiber based technologies
  • Latest in NG-PON2 optics capabilities and availability
  • Recommended deployment architectures to ensure full utilization of NG-PON2’s capabilities
  • Services that are enabled by deploying NG-PON2
  • Key industry and operational trends

Don’t be caught off guard, learn all the exciting capabilities and services you can deliver by incorporating NG-PON2 into your network.


There Has to Be an Easier Way!
November 8, 2017 at 10:45 AM

Gwen Schaffer, Olsen Thielen Telecom Consultant

Have you ever thought: Isn't there an easier way? Join me for a look at some of the best practices throughout the industry for ways to make your day-to-day job easier. Examples of billing, accounting, data mining, and process improvement tips and tools that can be incorporated into your daily activities.


15 Marketing Tips in 30 Minutes
November 8, 2017 at 10:45 AM

Kathryn Towner, President, WinCommunications
Tamara Kenworthy, President, On-Point-Strategies
Kris Winter, President, M2K Marketing Group

Topics Covered:  Marketing Strategy Planning, Marketing Research, Email Best Practices, Social Media, Content Marketing, Media Buying (Print, TV, Radio, Digital)


The Internet of Things
November 8, 2017 at 12:30 PM

Chris Olson, CISCO

Today’s networks are being flooded with connected devices at an alarming rate. In this session, we will discuss the overall industry trends driving this exponential growth and take a use case based approach to explore IoT monetization strategies.


Disaster Recovery & Your Role
November 8, 2017 at 12:30 PM

Vicky McKim, Aureon

There are four major functions that should be considered when planning for business recovery.   These are the ones that need to be considered when outages affect your office facility and personnel, which is usually beyond a network outage affecting clients. Join Vicky in this session to learn more about disaster recovery and what part you play. 


Video Marketing. Why?
November 8, 2017 at 12:30 PM

Bob Buchko, NeoNova
Scott Meyer, Innovative Systems
Mike Leeds, Huxley Communications

82% of Twitter Users watch Video Content. Youtube has over a billion users. 45% of people watch more than an hour of video on Facebook each week. More than 500 million hours of videos are watched on YouTube each day. More video content is uploaded in 30 days than all the major U.S. Television networks have created in the past 30 years.

Your customers are creating, viewing, and sharing videos every day. Are you doing the same?

Join Bob Buchko from Neonova and Scott Meyer from Innovative Systems in this insightful session to learn why you absolutely CAN and SHOULD be embracing video marketing to tell your telco’s story and promote your brand.



WiFi Unleashed – What you really need to know about current and future standards.
November 8, 2017 at 1:40  PM

Michael McCalpin,  Calix
Jon Brown, Vantage Point Solutions

Walk into any electronics store today to ‘quickly’ purchase a new WiFi router and you will immediately realize it seems you need a PH.D to understand all the options. MIMO, Beamforming, Mesh WiFI, 3500, 7200, AC1200,  Dual-Band, Ultra Wifi. The list goes on and on. This session will take a deep dive into the various options on the market and provide some insights into the differences of these devices and will help clear up questions on how the current and future technologies can be leveraged to improve subscriber services in the home and business.



Hacking:  Lessons Learned
November 8, 2017 at 1:40 PM

Ben Hayden, Shazam

This session will explore what it actually means to be hacked – everything from why hackers hack to how they select their targets to how they cover their tracks on the way out.  Using real-world examples, we’ll take an inside look at how hackers identify and exploit weaknesses in networks.  We’ll also address what you can do to protect and prepare your organization.


Video Marketing. How?
November 8, 2017 at 1:40 PM

We now know that reaching your customers with video content is important, now learn how your company can easily create and distribute videos. Join Bob Buchko from Neonova, Scott Meyer from Innovative Systems, and Mike Leeds from Huxley Communications to gain insight on some of the tricks, tools, and toys needed to produce marketing videos that won’t break your companies’ budget or overwhelm your already busy workload.


Hands-on Training:  Testing Tools, VFLs, Inspections & Cleaning
November 9, 2017 at 10:45 AM

Joe Valen, Millenium

Joe will provide hands-on training covering some of the following:

  • Cleaning and Inspection:   Fiber Endface inspection, Dry cleanWet clean. 
  • Fiber Splicing :-  3 Steps, - ad vs Core and Application
  • Network Testing : -Loss Events  -VFL  -Light Source-Power Meter -OTDR


Dealing with Negative People
November 8, 2017 at 3:00 PM

Jason Kiesau, Aureon

Let's talk about negativity and why it happens, but most importantly how to not only deal with negative people, but work with them productively.


Mining Your Billing System
November 8, 2017 at 3:00 PM

Ryan Thompson, MACC

MACC’s presentation on mining billing data will provide multiple examples of how the information contained within a company’s BSS/OSS can be leveraged to increase revenue, decrease expenses or improve customer satisfaction. Examples will include creating a rewards program, ideas on developing trending reports for management, and how to reduce delinquent accounts. The ideas we present can be implemented regardless of the billing system used by a company.


Dry Topics-Wet Bar Roundtables
November 8, 2017 at 3:45 PM

Come visit with your peers in an informal forum to discuss best practices, new trends, and other emerging topics of interest during this interactive roundtable session.  Learn from each other and come away with ideas that you can put into place when you go back to the office.  Always one of the most beneficial sessions!  (And Yes, the bar will be open during this time!)