COVID-19 Resources

ICA strives to be an information clearinghouse to help members cope with all the stresses that impact your business during the COVID-19 crisis.  For ease of reference, we built this page to be used as a depository location for resources already shared with members and additional resources that we compile in the days ahead.

Government-Issued Resources 
Centers for Disease Control


Iowa Department of Public Health
-  General tips, updates and resources):
-  Guidance for Businessesreleased 4/8/2020
-  COVID-19 Preparedness for Iowa Businesses webinar:
Iowa Workforce Development
-  Information for employers and workers
-  IWD Updates Leave Policy for Employees Affected by Coronavirus - Click here to read the news release.

-  CISA Guidance on the Essential Critical Infrastructure Workforce - Download Version 2.0 here
OSHA & US Dept. of Labor


IUB Urges All Utilities to Refrain from Service Shutoffs Due to COVID-19

IUB issued a Press Release urging all utilities including non-investor owned -- especially those providing water service -- to temporarily ban disconnection of service to customers. The IUB also recommends all telecommunications companies suspend service shutoff to customers during this time. To be clear, this is an advisory and not a rule or edict.  Click here to read it. 

PPP Program
-  US Treasury Guidance


Families First Coronavirus Response Act (FFCRA)
US Department of Labor Guidance on Employer Paid Leave Requirements
Other Resources
  • Davis Brown Law Firm COVID-19/Coronavirus Legal Resource Center
  • NTCA Resources page -
  • Safeguard Iowa Partnership -- 2020 COVID 19 Situational Awareness page dedicated to current updates provided from healthcare partners that includes updates on Situational Awareness, Preventative Measures that can be taken for businesses, healthcare organizations, and personal protections.
  • ATIS -- Network Reliability Steering Committee Pandemic Checklist from The Alliance for Telecommunications Industry Solutions (ATIS) which is a respected telcom industry standard-making consortium
  • U.S. Chamber of Commerce:
  • National Institute for Occupational Safety and Health (guidance for businesses and employers):
  • ISU Center for Industrial Research and Service -- CIRAS (terrific source for Iowa-specific information):
  • ICA Resources
    • Emergency Management Coordinator Meetings.  Click here for a document the ICA Regulatory Relations team prepared in early 2018 to help guide conversations with your emergency management coordinator.
    • ICA’s Service Restoration and Business Continuity Plan from 2012 – the ICA Regulatory Relations Committee will be revisiting this document soon to “dust it off” and decide if we need to consider updates
    • Pandemic Response Strategies.  Tom Conry has shared his company’s Pandemic Response Strategies for others to review and consider, along with his company’s website  Tom also asks for input on any ideas to improve this strategy, so please let Tom or Dave Duncan know of suggested improvements
  • PPE Burn Rate Calculator - The CDC has provided a spreadsheet-based model that provides guidance to anyone who is planning and optimizing personal protective equipment (PPE) as part of the COVID-19 response.
  • List of Potential PPE Sources Available from CIRAS - click here to view their current list of potential PPE sources
  • If your organization needs assistance identifying sources of supply (for PPE or any other industrial needs related to COVID disruptions) - CIRAS is providing a Supplier Scouting form
  • 211 Routing Information.  We’ve had questions about routing of 211 calls.  211 is the number consumers are to call to get information regarding the Coronavirus.  ICA has been told that providers should route 211 calls to 1-800-244-7431, which is the United Way of Central Iowa.  We understand United Way has an IVR that asks for the zip code and it does say 211 of Iowa.