Network Manager
Mahaska Communication Group

Primary Purpose:
Responsible for managing the Network and System Administration functions, as well as software systems, of a fiber to the home network providing broadband, telephone, IP-based video, and transport services to residential and commercial customers as well as providing leadership for the Network/System Administrators.  This role will provide guidance on the next-generation of tools/systems that could add value to the business.

Principal Duties and Responsibilities:

  • Ensure Network and Systems reliability and operation, including data, video, voice, and Transparent LAN services.
  • Develop, manage and maintain security and disaster recovery procedures.
  • Provide management oversight on the service provisioning platforms and define expected performance levels.
  • Research, development and testing of new technologies/strategies to execute business objectives.
  • Ensure compliance with and management of all contractual and licensing agreements for hardware and software maintenance and support.
  • Provide technical expertise, instruction and support to Network/System Administrators and Support Technicians.
  • Serve as point of escalation for technical support, and in some cases work closely with customer to provision or troubleshoot services.
  • Develop, monitor and report project schedules and requirements.
  • Participate in strategic planning and Executive review of projects as necessary.
  • Other miscellaneous duties as assigned.

Supervisory Responsibilities:
Supervises Network/Systems Administrators and Application Analyst/Programmer.  Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.  Responsibilities include interviewing, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 

Education & Experience Requirements:
Four-year science, technology, or engineering degree and 5+ years experience in an IP-based networking environment. IP-based video head end and IP telephony is highly desired.

Job Specifications:

  • Knowledge of UNIX & Windows based operating systems and TCP/IP, Linux, DHCP, Multicast, SIP communication protocols.
  • Knowledge of UNIX & Windows security.
  • Knowledge of devices like routers, firewalls, switches, VPN gateways.
  • Knowledge of web-based technologies such as web services, SOAP, WEB2.0
  • Knowledge of a computer programming language such as PHP, Python, or PERL
  • Strong written and oral communication skills.
  • Self-directed, work with little supervision.
  • Life-long learner - willing to find the answer if not known.
  • Will occasionally meet with customers in a sales engineer role.
  • Make it happen attitude.

Hours:  8-5 Monday through Friday.  Available after hours if needed.

Salary: Determined by Qualifications

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