Combination Technician
River Valley Telecommunications Coop

River Valley Telecommunications Coop in Graettinger, Iowa, is looking to hire a full-time experienced combination technician for its service area of Graettinger and Wallingford.


Job Summary
Performs a variety of duties, including installation and repair of Internet, telephone and video services (both RF and IPTV), locate and maintain underground lines, bury drops, provide technical support along with excellent customer support and satisfaction of service.
 
Duties & Responsibilities
River Valley Telecommunications Coop is seeking a motivated individual with technical skills to perform a variety of installation and repair duties for Internet, telephone and video services. Other responsibilities consist of troubleshooting and repair of these services, as well as locating the underground cable of the services that are being delivered to a residential or business customer.  The ideal candidate must have experience with copper, coaxial and fiber-based facilities.
 
Qualifications/Education
High School Diploma required
 
Experience, Knowledge & Skills Requirement
Excellent communication skills, both written and verbal
Ability to work independently
Have CDL or willing to obtain CDL
Positive attitude
Excellent customer service
Ability to perform in-depth troubleshooting
Attention to detail
Fast learner and self-starter
PC and Smartphone application knowledge
Experience in working with basic hand tools required for the work to perform
Safety first mindset
Willing to learn locating and the Iowa One Call process
Operating a backhoe is a plus
 
Physical Requirements/Working Conditions
Work requires walking from vaults or peds to homes, locating buried cable, and troubleshooting cable to the home. Driving work truck and trailers to various locations in our exchanges.  Potential ladder usage is required for various installation and repairs, as well as occasionally work in crawl spaces and other restrictive areas.  Cannot be claustrophobic or afraid of heights.   Considerable work outdoors in various weather conditions.
 
Benefits
Some benefits include PTO, 401K, Health/Dental/Vision Insurance, Life Insurance, and Clothing Allowance
 
Please apply by sending your resume to Ivan Dalen at [email protected]