IT Technician Western Iowa Networks
Breda Telephone Corporation d/b/a Western Iowa Networks is looking for a full-time IT Technician for their Carroll, IA operations.
Responsibilities include:
- Assist with the development, implementation, installation, and operation of the organization’s internal and external networks
- Provide technical support on all WIN products and services to external and internal customers by answering phone calls, gathering relevant information, troubleshooting, and resolving issues.
- Maintain computer hardware and peripheral equipment
- Understand and support connectivity of the organization’s internal and external equipment, and protocols in use
- Perform installation, configuration, and customization on workstations and laptops
- Maintain operating systems and applications by seeking upgrades, updates, and patches as necessary
- Ability to complete designated amount of work in a specified timeframe, adjusting work assignments or schedules to meet changing work-related priorities or demands
- Ability to work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently with little supervision
- Perform installation, maintenance, repairs, and cabling of Central Office equipment.
- Installation, maintenance, and testing of customer services.
- Additional tasks assigned by manager.
Experience/Skills:
- Two Year Degree in Computer Science or equivalent experience in IT Field required.
- Knowledge of LAN/WAN/Wi-Fi technology and computer hardware and software.
- Working knowledge of Windows and Linux operating systems.
- Willingness to further education with industry certifications
- MetaSwitch and Calix knowledge preferred
- High-level of attention to detail
- Strong written and verbal skills
- Individual needs to be very customer oriented
- Must have a good driving record, and be insurable
Additional Information:
- Company offers competitive wages and an attractive benefit package
- Pre-Employment Drug Screen required
- Must have a valid Iowa driver’s license
- Satisfactory Background Check required.
- Motor Vehicle Record (MVR) required for company insurance qualifications
- Breda Telephone Corp. is an Equal Opportunity Employer (EOE)
Contact: Stephanie Thomsen Telephone: (712) 673-2311 Fax: (712) 673-4281 E-mail: [email protected]
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