Customer Service Representative
Minburn Communications

We are Minburn Communications, a well-established communications (internet, video, voice) provider serving Minburn, Woodward, Perry, Bouton, and Dallas Center - just a half-hour NW of Des Moines. Every day, we strive to improve the ways our customers communicate, while working to enrich the communities in which we work, live and play. This vision was set in 1903 and remains today - to deliver a World-Class Connection with a Hometown Touch!
This is a career position open due to a promotion and offers a lot of variety and interesting work. We provide an excellent environment to learn, grow, and interact with a variety of great people on a daily basis. We will provide you with the training and tools that you will need to be successful. Here’s how you’ll contribute:
  • Respond to all customer inquiries (via phone, email, walk-ins) which can range from products, services, pricing, availability, service requests, trouble tickets, party planning and more.
  • Process customer orders for installation or other services.
  • Capitalize on all opportunities to expand our services.
What’s in it for you?
  • A collaborative, customer-centric work environment
  • Varied and interesting work
  • Constant learning
  • A work-life balance
  • Service discounts
  • Our comprehensive benefits package encourages employees and their families to build a lifelong relationship with us!
If you have a tech-savviness, a thirst for continual learning, and a strong customer orientation we need to talk. We are growing and would love you to come and grow with us. Please provide your personal resume to our HR partner. Your resume should include your personal email address, location, and description of your experience with the responsibilities listed in this posting.
Minburn Communications
℅ BnSquared Consulting, LLC
[email protected]
Assisting Telecom & Broadband Providers since 2002