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Iowa Communications Alliance | 2026 CX Summit
Save the Date: November 4-5, 2026 | Hilton Garden Inn, Johnston, IA
The ICA CX Summit brings together customer experience, customer service, marketing, communications, operations, and leadership professionals from across the telecommunications and broadband industry.
This annual event is designed to spark new ideas, share practical strategies, and help teams better serve their customers in an evolving industry.
Call for Speakers Now Open
ICA is now accepting speaker proposals for the 2026 CX Summit.
Have a success story, lesson learned, fresh idea, or practical solution to share? We encourage you to submit a proposal for consideration.
Suggested topic areas include customer experience, customer service, marketing, communications, leadership, employee engagement, technology, AI, customer retention, digital engagement, and emerging industry trends.
Hotel Information
A room block has been secured at the Hilton Garden Inn in Johnston / Urbandale.
Room Rate: $139/night
Reservation Deadline: October 8, 2026
More Information Coming Soon
Additional details, including the full agenda, registration information, and sponsorship opportunities, will be shared as they become available.
Thank you to our 2026 All- Star Sponsors!
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