Iowa Communications Alliance | 2025 CX Summit

Better Service. Smarter Strategy. Stronger Connections.
The CX Summit brings together customer service, marketing, and communication professionals from across the broadband industry to explore what it takes to deliver standout customer experiences. Expect practical sessions, fresh ideas, and real-world examples you can take back to your team. Whether you're on the front lines or leading the strategy, this event is built to inspire, equip, and connect.

 

Call for Proposals

We're now accepting proposals for breakout sessions focused on customer service, marketing, and communications.

Submission Deadline: July 31, 2025
Submit Your Proposal: Link Coming Soon

Questions? Contact Allyssa Traver


Accommodations

The 2025 CX Summit will be held at the newly renovated Hilton Garden Inn in Des Moines / Urbandale—a modern venue with refreshed guest rooms, on-site amenities, and convenient access to the event.

A discounted room block is available for CX Summit attendees at $139.00/night. Rooms must be booked through our official attendee website to receive the group rate.

Book Your Room Here

Book by October 8, 2025 to secure your room at the discounted rate. Space is limited and may sell out early.

Thank you to our 2025 All-Star Sponsors!