Technology Services Manager
OmniTel Communications

The Technology Services Manager will proactively lead the design, implementation, and management of the corporate technology infrastructure.  This role oversees multiple server environments, cybersecurity practices and the Calix Cloud services. In addition to managing day-to-day operations this role provides technical knowledge and assistance to other departments as needed, this includes but not limited to sales and fiber plant.

Principal Duties and Responsibilities

• Support and maintain corporate servers and software applications, including:
  • Microsoft Server Environment
  • Linux Server Environment
  • Server Virtualization
  • Software/hardware updates and upgrades
  • Microsoft 365 Services
  • Research and planning of new systems, applications, and new technologies

• Develop, implement and maintain IT policies, AI policy and a cybersecurity policy that adheres to guidelines dictated by governmental agencies and/or insurance requirements.
• Work with department heads and HR to ensure compliance with IT and cybersecurity policies
• Support and maintain Calix Cloud and Wi-fi products and services
• Provide technical support and resources to the sales team (sales calls, sales meetings, business meetings, city meetings as well as the development of products and services)
• Provide technical support and resources to technical and front office staff in the delivery of customer services.
• Provide backup support of network, voice, ethernet, and other non-core duties.
• Confer with departments heads to develop budgetary needs.
• Maintain accurate records of all activities.
• Lead initiatives on hosted PBX solutions

 To apply, submit your resume to [email protected]