Network Technician
WesTel Systems

Join the WesTel Systems Team as a Network Technician!

Are you passionate about technology and customer service? We're looking for a skilled Network Technician to join our Outside Plant department. This role involves installing, maintaining, and servicing customer premises equipment, including wires, multi-line key systems, TV systems, internet devices, and more. You'll troubleshoot and repair fiber facilities, perform TV and grounding work, and ensure our plant and facilities are in top condition.

ESSENTIAL JOB FUNCTIONS:
  • Provide excellent customer service
  • Install new services and equipment for subscribers
  • Maintain and repair existing equipment using test sets to locate line trouble
  • Complete all installation and repair-related forms and reports
  • Perform computer work in the billing system for troubles and service orders
  • Install and maintain some unregulated equipment
  • Perform all other related duties as assigned by management

KNOWLEDGE, SKILLS AND ABILITIES:
  • Knowledge of basic electronics, specification sheets, and circuit diagrams
  • Knowledge of telecommunications plant equipment operations and maintenance
  • Skill in operating service equipment, including various hand tools and testing equipment
  • Ability to communicate professionally with co-workers and customers
  • Ability to read and interpret documents such as maps and operating manuals
  • Excellent communication skills, both written and verbal
  • Fast learner and self-starter
  • PC and smartphone application knowledge (Google, Microsoft, Adobe, etc.)
  • Safety-first mindset

EDUCATION AND EXPERIENCE:
  • High school diploma or equivalent, plus two years of telecommunications schooling or equivalent work experience
  • Two years of experience in the installation and maintenance of telecommunication equipment
  • PHYSICAL DIMENSIONS:
  • Must be able to see service orders and trouble reports
  • Must be able to hear well enough to communicate with employees and business contacts
  • Must be able to move about the work site
  • Must be able to stoop, kneel, and crawl to perform installations
  • Must be able to lift at least 75 lbs.
  • Must be able to grasp and feel objects

WORKING CONDITIONS:
  • Perform work duties both inside customer premises and outdoors, often in harsh environments
  • Travel is required to customer locations; must be able to drive a company vehicle and maintain a valid state driver’s license
  • Must be available to work occasional off hours and participate in on-call rotation

Interested? Contact WesTel Systems for more information:
[email protected]
For the complete job description and to apply, visit our website: https://www.westelsystems.com/career-opportunities/