Today, the customer experience (CX) is more important than ever! It is what sets you apart and something important to your business. Each employee has a role to play in providing an excellent customer experience.

The CX Summit (formerly the Impact Conference) is designed to focus on all aspects of delivering an excellent customer experience. Sessions will include best practices and thought leadership on how to integrate a customer-focused mindset into every role in your company in order to deliver a positive customer experience. Attendees will learn how to improve customer satisfaction, marketing tactics, CX trends, and have networking opportunities with peers from across the state.  A detailed Summit Agenda is available here.

Who Should Attend?
We encourage General Managers/CEOs, Managerial Team Members, Technicians, Customer Service Representatives, Marketing Personnel to attend.  Every employee impacts the customer experience in some way, directly or indirectly.  Bring your team and together learn how to enhance the customer experience in your company.

CX Summit Sponsors
Sponsoring the CX Summit is a great opportunity to showcase your company to over 125 General Managers, Technicians, Customer Service Representatives, and Marketing Personnel. 

There are three sponsorship levels available for this year's CX Summit.


There is a block of rooms available at the Hilton Garden Inn at a group rate of $129 plus tax. Click here to make your reservations online. Reservations must be made by October 2, 2022 to guarantee the group rate.


Download Sponsor Flyer Here
Download the Summit Agenda Here
Register to Sponsor or to Attend