
Session Slide Information
Dave Saxby, Are Your Employees Gambling with Your Profits or Increasing Your Revenues? |
Brenda Clark Hamilton (Fresh Coffee), Exceptional Customer Service: Create an Impressive Reputation for your Organization
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Dave Saxby, Regardless of Your Title You Are In Sales |
Matt Gardner (RouteThis), The Role of Installations in improving subscriber experience and increasing profitability |
Doug Pals (Re:Sourceful Comm.), Gold People, Purple Cows, and the Power of Great Culture |
Matt Gardner (RouteThis), Best Practices and Examples on Channelling Your Customers' Expectations |
Doug Pals (Re:Sourceful Comm.), CX starts with EX |
Trent Martin (CHR Solutions), Cybersecurity and Your Customers - Keeping Them Safe |
Jody Schulte (Jefferson Telecom), Improving Your Customer Satisfaction Rating |
Lauren Gaydos (NTCA), Engaging and Branding Your SRC |
JoAnn Hohrman (Vantage Point Solutions), Maximize Profitability by Marketing Most Profitable Services |
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Thank you 2022 CX Summit Committee Members!
Chair, Marc Carlson, MTC Technologies Vice Chair, Jillinda Thornton, IAMO Communications Aaron Landmesser, Huxley Communications Adam Welp, MTC Technologies Brian Hamacher, South Slope Casey Peck, KCTC Cassie Radtke, Premier Communications Chris Nieland, Western Iowa Networks Curtis Thornberry, Panora Fiber Jacki Miskimins, Vantage Point Solutions Jayne Ringham, WCTA Kelly Grout, KCTC Kelly Otto, Northwest Communications Mike Becker, East Buchanan Telephone

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