November 14 - 15, 2018
Hilton Garden Inn
205 S. 64th Street, West Des Moines, IA 50266
Below are the available presentations from the conference:
Fiber 101 - Tim Locker
Home Wi-Fi Deployments - Bret McElwee
Marketing and Managing Fiber Builds in New Communities - Jacob Terstriep
Workplace Harassment - Kirsten Anderson
Understanding People - Doug Pals
Crisis Communication - Cyndi Fisher
Over the Top Video - Frank Hughes
Conference Agenda
Wednesday, November 14th:
8:30 AM |
Registration |
9:00 AM |
Opening Keynote - Programming challenges today with OTT, Skinny Bundles – where do we go with video? - Presented by Frank Hughes, NCTC |
10:15 AM |
Break |
10:35 AM |
Breakout Sessions |
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Tech - Continuing Education Training Options - Teresa Tripp, DMACC |
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Marketing & CSR - Fiber 101 - Tim Locker, CBM
|
11:35 AM |
Lunch |
12:20 PM |
General Session - Telco Roleplay - A Closer Look at Our Connection - Presented By: Lisa Dvorak & Mike Leeds
|
1:30 PM |
Breakout Sessions |
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Tech - Ensuring Successful Home Wi-Fi Deployments - Presented By: Bret McElwee, Calix |
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CSR - Marketing and Managing Fiber Builds in New Communities - Presented By: Jacob Terstriep, CheckPoint Solutions |
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Marketing - Crisis Communication in the Digital Age - Presented By: Cyndi Fisher, Aureon
|
2:35 PM |
Break |
2:45 PM |
General Session - Cyber Security and How Individuals Can Protect Themselves - Presented By: Jake Anderson, BevComm |
4:00 PM |
General Session - Dry Topic - Wet Bar Roundtables |
4:45 PM |
Networking Reception |
Thursday, November 15th:
8:30 AM |
Registration |
9:00 AM |
Opening Keynote - Understand People and You'll Be More Successful - Presented By: Doug Pals, Re:Sourceful Communications |
10:00 AM |
Break |
10:15 AM |
General Session - Workplace Harassment: The Big Picture - Presented By: Kirsten Anderson, Equitas Solutions |
11:15 AM |
Lunch |
12:20 AM |
Breakout Sessions |
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Tech - Law and Order TVU – Telco Victims Unit. True stories of a White-Hat Hacking team - Presented By: Brandon Knutson, Vantage Point
|
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CSR - Crisis Communication in the Digital Age - Presented By: Cyndi Fisher, Aureon |
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Marketing - How to Market to Different Generations, Genders and Tribes - Presented By: Doug Pals, Re:Sourceful Communications |
1:25 PM |
Breakout Sessions |
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Tech - Evolution of the Pathway into Microtechnology - Presented By: David Johnson, DuraLine |
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CSR & Marketing - Leveraging Data for Marketing and Customer Care- Presented By: Derek Kiger, Calix |
2:30 PM |
Break |
2:45 PM |
General Session - Interoffice Communication & Education - Panel Presented By: Bryan Nelson, Mike Leeds, Curt Thornberry, Dave Sherlock, and Lisa Dvorak |
3:30 PM |
Closing Remarks |
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